Generative AI marks an advancement in AI and machine learning (ML), enabled by the affordability of large-scale computing, the availability of extensive data corpora, and the innovative Transformer Architecture.
Early engagements with telecoms and AWS ecosystem partners have demonstrated that generative AI can reduce revenue leakage and customer churn, improve cross-selling attach rates, decrease customer support resolution times, and streamline network operations while reducing troubleshooting time.
Our latest whitepaper explores: